Support and help desk
- Level 1, 2, and 3 CAU support
- Incident resolution and escalation
- Support and user assistance
Professional profile
Extended technical résumé: hands-on experience in infrastructure, systems, networks, cybersecurity, automation, programming and technical project management.
IT Project Manager and Network Engineer with experience in infrastructure, systems and CAU support at levels 1, 2 and 3. Work spans enterprise networks, Microsoft Server, Azure and Active Directory, perimeter security, Linux and web servers, electronic security, automation, programming and technical project management.
The approach is hands-on: design, implement and document solutions that work reliably, with sound security practices and orderly integration between systems.
Technical experience
Hands-on experience organized by technical domains, from infrastructure and networking to development and management.
Skills
Training
Section ready to incorporate training, courses, and certifications. Only qualifications and certifications actually obtained will be published.